Tuesday, October 19, 2010

A follow up...


 It seems my previous post may have churned up more questions than it answered. Here are the ones I can answer at this time:

Q. Is your new space open for business?
A. Almost. We're still in midst of moving some furniture around and getting the details just right. Our official opening date will be November 1st. Please check our events page to see more details.

Q. I can't find your storefront, where are you?
A. That's because we don't have a storefront. We are actually on the 2nd floor of our building and accessible by a flight of stairs. Our address is 21 Howard Street, Suite 201 in downtown Manhattan. Please note: we are only open by appointment. Consider us an exclusive club for all you tea lovers out there. Please keep reading to learn more: 

Q. Will you be selling drinks to go?
A. No, we are not your typical tearoom and we are not a cafe. We don't even have a storefront and are not remotely interested in selling ready-made drinks or iced teas. We will be hosting private tea tastings and we are currently working on a menu that will allow visitors to try tea from both companies in one session.

Q. I'm not interested in a tea tasting. Can I just come to the new space to browse teas and shop?
A. Sorry, but we are operating only by appointment for the time being. We're still a small group and we really want to focus on a certain level of tea. This means we don't have time to properly host unexpected walk-ins. A scheduled tea session allows us to give the attention that each of our patrons deserve. If you don't have an appointment or haven't called ahead, you will not be admitted into the tearoom. There will be events open to the public and this is you chance to drop by and taste some teas for less than the cost of a basic tasting.
Q. What can I expect at November's Tea Events ?
A. Taste teas from both The Tea Gallery and The Mandarin's Tea and meet the members of The Tea Gallery and The Mandarin's Tearoom. We're all very busy and not always in the tearoom at the same time; these scheduled events give us an opportunity to be together and share our love of tea with others. Mingle with other tea people and make some new friends over a common interest. Each day is devoted to a different tea category; visitors to every event will get a chance to try all 6 styles.
If you're still not ready to take the plunge and sign up for a personal tea tasting, this is your chance to check out our space and try our teas for half the price of a tasting. We're also sweetening the pot by offering a special 10% discount off any teas or teawares purchased during the event. If you show up for all five events, you can attend the last one for free. See more details on our Events Page.

Q. Can I still buy online and pick up my purchase in person?
A. Yes. New York City dwellers can still choose the "in-store pick-up" option on our website whenever they shop online and can come pick up their purchase at the tearoom.

Q. How do I make an appointment and what are the rates?
A. You can call us at 212-777-6148 or send an email to info@theteagallery.com. We are currently working on a series of tasting menus that will vary in price depending on the value of the teas that are served. There will also be an option to customize your personal session and the pricing will depend on the chosen menu. We want your experience to be fun and memorable and will happily work with you to make that happen. More details will be available online in a couple weeks.
Q. Will you be offering classes?
A. Yes! We love to teach and we are working closely with the Mandarin's Tearoom to develop workshops open to the public and private tea classes. More information will be made available on our website in the coming weeks.

Q. Are you going to ship internationally?
A. Thanks to all the requests we've gotten from all over the world for our teas, we are definitely paying attention. We would very much like to make our tea available outside the US and are working on the logistics at this moment. We're asking for just a little bit of patience as our focus has been in getting our tearoom ready.

I hope this was helpful. Please send any more questions you may have to dae@theteagallery.com.

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